Stroud Water Research Center is hiring a full-time Information Technology (IT) Generalist (formerly, Network Administrator) to cover computing, network, and related IT support across all departments and research groups. Qualified candidates must possess a broad IT-related background to handle everything from typical help desk issues to network infrastructure design and implementation. This position requires someone who has proven problem-solving skills, an ability to communicate with a broad array of people, and is self-directed and self-motivated.
Position Description
The IT Generalist will work in the Information Services Group, which provides data analysis, data management, and information technology support to the other groups within the Stroud Center, including five aquatic ecology research groups, the Robin L. Vannote Watershed Restoration Program, the Education Department, and the Administration and Finance Department.
Responsibilities include:
- Maintaining and updating the primary file server cluster — currently two Gen 9 ProLiant DL380 servers in conjunction with an HP MSA1040 cluster controller — and maintaining and updating secondary on-site file servers.
- Familiarity with Apple OS, Windows 7–11, Microsoft Office 2016–2021 (Mac and PC), Windows Server 2019–2022, and Hyper-V.
- Maintaining one physical and one virtual domain controller.
- Running, maintaining, and upgrading the file backup system.
- Managing and troubleshooting multiple wireless networks, including SSL certificate renewal.
- Overseeing the VoIP phone system.
- Maintaining and managing computer security, which includes network domain security, a SonicWall firewall, and Trend Micro Apex-One antivirus software.
- Purchasing, setting up, and maintaining computers — PCs and Macs.
- Performing various hardware upgrades and repairs, e.g., installing memory and replacing hard drives, keyboards, LCD screens, and batteries.
- Managing Microsoft software licenses and updates via a WSUS server.
- Managing a growing cloud computing presence, primarily Google Workspace, with the potential of an increasing role for Amazon Web Services.
- Troubleshooting software-related issues, from routine user questions to maintaining and upgrading the grant management software used by our accounting department.
- Overseeing or handling miscellaneous IT tasks such as maintaining and upgrading printers (including a large-scale plotter) and teaching staff how to use them, VPN access, wireless access, audio-visual troubleshooting, etc.
Position Requirements
Qualifying candidates will have a mix of education and experience. A bachelor of science degree in computer science, data science, or tangential computer or data science classwork or experience as part of an unrelated bachelor of science or bachelor of arts degree is desirable but not required. Applicants should have a minimum of five years of IT experience. Having data analysis and data management experience in any of the following will be considered a plus: familiarity with SAS, R, Python, SQL (any database programming), or GIS.
Above all, the successful candidate will have proven problem-solving abilities and the ability to work with a broad array of people, from administrators to scientists to board members to collaborating partners of the Stroud Center. This position requires someone who is self-directed and self-motivated and can successfully meet the IT needs of the Stroud Center with little oversight or supervision.
Salary and Employment
Salary will be commensurate with education and experience, with an anticipated starting salary between $70,000 and $80,000. This is a full-time position that includes a comprehensive employee benefit plan.
Application Procedures
The preferred starting date is Monday, December 2, 2024. Applications will be reviewed immediately until the position is filled. To apply, please use the application form below to submit a cover letter, curriculum vitae or resume, and the names and contact details of three professional references.
About Stroud Water Research Center
Stroud Water Research Center seeks to advance knowledge and stewardship of fresh water through global research, education, and watershed restoration and to help businesses, landowners, policymakers, and individuals make informed decisions that affect water quality and availability around the world. Since its creation in 1967, teams of scientists have conducted pioneering research on streams and rivers locally, regionally, and throughout the world. Today, the Stroud Center’s research team blends its talents in chemistry, microbiology, aquatic entomology (insects and other invertebrates), ichthyology (fish), hydrology, fluvial geomorphology, and ecosystem modeling in collaborative studies of the physical, chemical, and biological processes of streams and rivers. The Stroud Center’s education staff helps to interpret our research findings and builds education programs about freshwater ecology, management, and stewardship for a wide audience. The Stroud Center’s Watershed Restoration Group develops and implements watershed restoration programs that connect landowners, stakeholders, and the general public with best management practices for conserving, restoring, and protecting watersheds. While we work in watersheds all over the world, most of our ideas are generated and pilot-tested at the Stroud Center’s main campus in the White Clay Creek watershed, where the Stroud Center has a 50-year research and monitoring record within a unique facility that includes indoor “wet” labs and streamside flumes fed by flowing water pumped in from the creek on our property. In 2012, the Stroud Center expanded its campus to 50 acres and constructed the Moorhead Environmental Complex, a LEED Platinum-certified building for education and public outreach.
Stroud Water Research Center is an independent, non-advocacy 501(c)(3) not-for-profit organization and is an Equal Opportunity Employer.